Dear Partner,

Given the recent coronavirus outbreak,

we understand that you may be concerned about the potential spread of the illness from goods and packages sourced from China.

We would like to assure you that product quality and safety are of the utmost importance to us.

Furthermore,

we are following the latest government guidance and countermeasures so that we may recover from the outbreak as quickly as possible.

According to some authorities and media outlets,

there is no evidence to indicate imported products from China can transmit coronavirus.

You may access the following sources for more information, for example:

United States Centers for Disease Control and Prevention (CDC): https://www.cdc.gov/coronavirus/2019-ncov/faq.html

(CDC states “Currently there is no evidence to support the transmission of 2019-nCoV associated with imported goods and there have not been any cases of 2019-to in the United States associated with imported goods.”)

So don’t worry about coronavirus infecting your package or affecting the contents of your package. It is safe to receive packages from China.
At the same time, if you need a mask, we can also provide it to you. Although this item is now out of stock for most people, we still have some in stock.

and furthermore, there also have an article that you may interest.

Coronavirus: Should We Be Worried About Our Dogs And Cats?